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Returns & Exchange

  • Can I return a product?

Yes, of course! We respect your right to return a product for any reason. And that includes a ’change of mind’. Simply return the product in its original condition with its packaging within 21 days.

Return the product to us at:
Tee-Talk Pvt Ltd.
PO Box 2100,
Homebush, NSW 2140.
Australia.

Please mention the Order Number along with the returned product. We reserve the right to inspect the product to check if it was used or abused in any way.

  • What options do I have for returned product?

In cases where the returned product is in unworn condition with its original packaging:

  • For defective products: we will provide you a full refund, including the TO delivery charges.
  • For wrong sizes: we will refund the cost of the product, excluding TO delivery charges. Please take extra care to select the right size by referring the size guides when ordering.
  • For change of mind: we will refund the cost of the product, excluding TO delivery charges.

Please mention the Order Number along with the returned product.

  • What do I do if I get a defective product?

At tee-talk, we take utmost care ensure our product meet the high quality standards that our customers expect. Even then, if you get a defective product, simply return it back to our return address, stating the defect. After inspection, if the defect is genuine, we will provide you a full refund, including the TO delivery charges.

Please mention the Order Number along with the returned product. We reserve the right to inspect the product to check if it was used or abused in any way.

  • Where can I refer the Order Number?

The order number can be retrieved from multiple locations:

  • From the email sent to you on completion of the order payment
  • From the delivery address label
  • By viewing your order history in the "My Account" section of tee-talk website
  • How long does it take for refunds?

All refunds are processed within 24 hours of a valid return. It may take longer for you to receive your funds based on the processing time taken by your financial institution.

  • How can I contact tee-talk?

You can either:

  • Email us at returns@tee-talk.com
  • Write to us at: Tee-Talk Pvt Ltd. PO Box 2100, Homebush, NSW 2140. Australia.
  • Write to us online using the "Contact Us" link on tee-talk website